Why choose one over another?


Why do clients choose one business over another? Here’s a valuable reminder …

Consider the following research by The Forum Research Corp:

After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results:

*15% of customers switched to another business because of poor quality

*15% left because price was the issue

*70% departed their service provider because they didn’t like the human side of doing business with them …

Building the human bond means treating clients and prospects with the utmost respect, offering the most valuable information and always giving them the very best service. If you do, they will repeatedly choose you and become customers for life and your very best sales team.

because …

‘people buy from people’

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