Why choose one over another?


Why do clients choose one business over another? Here’s a valuable reminder …

Consider the following research by The Forum Research Corp:

After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results:

*15% of customers switched to another business because of poor quality

*15% left because price was the issue

*70% departed their service provider because they didn’t like the human side of doing business with them …

Building the human bond means treating clients and prospects with the utmost respect, offering the most valuable information and always giving them the very best service. If you do, they will repeatedly choose you and become customers for life and your very best sales team.

because …

‘people buy from people’

Published by charlie kenny

I love the coast and in particular, the area in which I live, the North East of England. It's an uncomplicated life, for the past twelve years I've been away from the 'big smoke' ... and the decision to relocate my business to the North has been the best move of my career. So far. I am a writer and have a lifetime of experience in publishing and personal development. I now consider myself a specialist in helping my clients with memoirs - that could entail a biography, or simply bringing diary pages to life. I tend not to advertise my business, word of mouth has always been kind so it's no surprise that I do spend a couple of days per week networking. Peer collaboration can be very rewarding. Therefore, if you'd like to join me fortnightly for Wednesday ZOOM or either Tuesday or Thursday for (in-person) morning coffee, please get in touch. I'd love to meet you and perhaps help in any way possible. Thank you for stopping by the website. engage, develop, grow ... with Go! charliekenny@live.co.uk

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