CharlieKenny.me
people * stories * engagement
about
Category: paths
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We shook hands over the first coffee of the morning and with a room full of colleagues, I was meeting another smiling face ‘How can I help you?’ I asked. “I’m not sure, I’m just going to see how it goes with this business, test the water and give it a few months. If it doesn’t…
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Life is too short! Heard that one before? At some point in your career, there will come a morning when you’ll awake and ask yourself, “What am I really doing?” It’s at this point that earning money by making/selling ‘stuff’ will no longer be motivation enough. However, if your answer to that question reflects a…
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Remember? Why do clients choose one business over another? Here’s a valuable reminder … Consider the following research by The Forum Research Corp: After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results: *15% of customers switched to another business because of poor quality *15% left because price was…
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“Hey, I can do better than that, why should I pay you? ‘Why should I pay you, when I know I could produce the same, just as well, if not even better than you?’” Friends, do you ever have one of ‘those’ days where everyone seems to be the expert with an opinion? … The…
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Aries 20th March -19th April Recent times have created many difficult situations for both you and others that need to be resolved and ideally quickly. Much as considering these in more detail seems a bore it is probably worth doing exactly that! The truth is a couple off fundamental situations and people in your…
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‘Charlie, I need to change suppliers, these have let me down yet again – why can’t they get it right …’ Delivery problem Ben? ‘I need to change ’em Charlie, they don’t share the vision.’ Hey, let’s not alienate ourselves from colleagues, our team, that’s not what successful leadership is about … who is it…
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Ok, here’s the plan. It’s Monday morning and Ben was feeling just a little apprehensive with this first day of being officially ‘unemployed.’ Now I don’t know about but first thing in the morning tea needs to make an appearance before I’m ready to go. My colleague was no different, we chatted and I soon…
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Ben is a friend of mine, is mulling over his destiny. Being been part of his family business of UK shoe manufacture for over fifteen years, Ben is still a young man (31.) His parents are retiring from the business and Ben finds himself responsible for eight staff, a small though profitable firm and a faithful client pool … A fantastic ‘opportunity’ for any…
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What do you get reading about elite performers … about their drive, their discipline? It’s different feelings for each of us as we hear how others set out to achieve ‘best in their field’ status – learning more about themselves as they work at reaching those goals. It’s great to hear of their dedication, their…