CharlieKenny.me
people * stories * engagement
Category: sales
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So Doug said that I was only looking out for myself, lining my own pockets and that I really only make ‘it’ all up as I go along … There are times when hearing a declaration such as this that I deny all knowledge, refute the evidence and argue until I was almost ‘blue in…
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The trouble with the process? Here’s the deal … a friend of mine has just found a certain amount of recognition with a rock band he is working with. See Nervus. I’ve known him a while, since he was a youngster and when catching up recently I was pleasantly surprised to see the confident young fella…
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same old routine, same results
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Remember? Why do clients choose one business over another? Here’s a valuable reminder … Consider the following research by The Forum Research Corp: After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results: *15% of customers switched to another business because of poor quality *15% left because price was…
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Community-focused networking has lots of benefits, some are immediately evident, others need clarification and I was witness to this just recently as around twenty met over ‘brunch.’ Our guest was Michael has a lot of domestic responsibility, being the ‘office at home’ and supporting two young kids. He loved the idea of opportunity through engagement,…
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“Hey, I can do better than that, why should I pay you? ‘Why should I pay you, when I know I could produce the same, just as well, if not even better than you?’” Friends, do you ever have one of ‘those’ days where everyone seems to be the expert with an opinion? … The…
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Today is about cake. I’d no sooner swallowed the first bite of my (very generously) iced doughnut when my table partner immediately went on the offensive… I don’t know why you bother with these meetings Charlie, I mean, come on, you can’t be making the big bucks? I’d known David a few months now, he…
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Plant with care, weed with purpose Long ago I was advised I should be hanging on to those business cards … ‘you never know when it may come in useful.’ Trouble is, I’ve just taken a look at around 25yrs worth of hanging on to business cards and I’ve come to the conclusion that 60%…

