CharlieKenny.me

people * stories * engagement

  • The BIG day

    It was a Sunday evening when I made my way, beverage in tow, to my favourite chair. The occasion was to witness the televised UK Darts final. Like other ill-informed fans, I was anticipating a walk-over. The world’s current best player, Michael Van Gerwen expected to be too good for Andrew Gilding.

    Again, I hear you say: “what does he know!”

    What transpired of course was a reverse result as Andrew Gilding (world ranked 42,) won 11 games to 10. It was a real surprise. After all, Andrew Gilding himself had hardly figured ‘on the circuit’ in recent years.

    Prior his tournament win … the 52 year-old Englishman remarked he had ‘all but given up hope of being successful.’ He thought his opportunity to be a winner had passed. 

    When asked what he credited to the dramatic change in fortune he said simply … ‘I’ve been lazy.’

    ‘For years I’d set practice aside, until I was lucky when an offer came of a start in the UK Darts Open. It was then I ‘knuckled down’ and began to work on my game. Even so, it was beyond my wildest dreams that I’d end up winning the title!’

    Andrew Gilding’s story is one that transcends the game of Darts. With every new attendee to The Weeklybiz network there’s an assumption of success. It’s natural of course, bringing your skills to a room of like-minded business colleagues and declaring the virtues of working alongside each other, we expect results to come our way … after all, we’ve turned up! Not everyone is successful.

    Not every new business has the vision for the long-haul. I’ve met many who visit the Weeklybiz to see what they can achieve in the shortest time possible. When I explain that ‘not everyone is – in the market for their kind of business – all of the time’ and that the best kind of referral comes through great understanding and trust … some don’t ‘get it.’ We don’t see them again.

    Results take time. As in any business, we revise our presentation skills, our offer, to meet the needs of the market.  

    On his ‘big day’ Andrew Gilding had faith in his skills, he worked on his game, practiced regularly and won the prize … and now … Andrew believes that he ‘can win everything.’

    Networking is about spending the time building your reputation.

    Reliable = referable.

  • Back to basics

    Car phones. Remember those?

    Back in the day I spent much of my time in the car, back and forth supporting customers. The arrival of the telephone in the vehicle was good for business.

    Today we’re seeing mobile as one of the mainstays, an essential ‘accessory.’

    We all have our opinions of the ‘pro’s and con’s’ when relying on the digital message, and there are those of us who spent time working without such technology who could offer a tale or two …

    There was a time, way before mobile phones(!) when I was ‘working from the office.’ The landlines were a little quiet and I was thinking of taking a break when I picked up a note requesting I call back.

    It was a new prospect wishing to seem me for new business. I returned the call.

    ‘Yes, thanks Bruce, see you within the hour …’

    Within minutes I found myself ‘back out on the road’ for the appointment. It was forty minutes to my central London appointment so I needed to allow plenty of time. Pretty soon I joined the traffic on the M4 when I realised that in my haste, I’d left the handset to my car ‘phone at the office.

    ‘Not a good start,’ I thought.

    An hour later I left the traffic of the motorway. ‘Five minutes to my destination, I shouldn’t be too late.’

    Arriving outside my destination, I found a handful of coins and fed the parking meter, went to the trunk of the car and found I’d left my presentation notes behind as well as the ‘phone …

    ‘OK, let’s do this.’

    I approached the plush offices, complete with Barrier Reef style fish tank in the window. Stumbling in haste up the stairs I entered via a large revolving door and paused for breath. In the distance I noticed the ‘glitz’ of reception waiting for me … at the end of what seemed an endless red carpet.

    Left and right of this red pathway was plush seating. Most appeared occupied by ‘lunch-time’ breakers engaged in animated conversation.

    I made my way as I considered an excuse for my late arrival.

    ‘Hello, I’m here to see Bruce, Charlie Kenny is my name. He is expecting me.’

    ‘Won’t be a minute Charlie, please take a seat.’ Replied the lovely lady behind the desk.

    It was then I noticed an unpleasant odour … glancing around me, I noticed the conversation from the lunch crowd had become more animated.

    Then I looked down at my right shoe …

    There, wrapped and rising (was it alive?) around my foot was the most unpleasant looking – what I can only describe here – as ‘doggy-do.’  

    I looked behind me toward the only revolving door exit … down the plush red carpet was the trail of ‘doggy-do …’ testimony to the attachment to my shoe.

    Not waiting to hear from my lovely receptionist, I was now thinking of nothing but escape. I first of all cleaned my shoe, (both sides, back and forth) using the carpet beneath me. With great haste I made my way past the now reeling onlookers, through the revolving door and toward the car.

    What a disaster! ‘Failed!’ I thought to myself, how could I face Bruce after this. ‘What messages would be waiting for me back at the office?’

    I wasn’t in the brightest frame of mind.

    I needn’t of worried.

    After another hour of self-depreciation I arrived to ‘face the music.’

    It was my receptionist who was waiting … ‘here we go’ I said to myself …

    “Charlie, you left behind your presentation folder – and your ‘phone handset!!’  

    Er, yes, sorry, I was in such a hurry to make the appointment …’

    ‘Well if you’d waited a few minutes you could have saved yourself a wasted journey. As your car pulled away, Bruce’s office called to cancel the appointment!

    Bruce had left the building for a minute, slipped on the steps and hurt himself. Apparently the problem was dog-mess … anyway, he’s now at the hospital.

    The said is there any chance you could reschedule the meeting for a couple of weeks?’

    And, why are you smiling?’

    Needless to say, like almost all everyone else I now have a mobile ‘phone attached to my person. BUT I still much prefer the in-person meeting wherever possible.

    It’s where the ‘life (sh–t) happens.’

  • Lasting impressions

    Gavin and I caught up after a few years being busy when he asked me:

    “Are you still networking?”

    I confirmed I was and that I was enjoying it, before he answered ‘why?’ … 

    How about you, Gavin, how’s business?

    Charlie, I’ve plenty to keep me busy, most of the new projects don’t come through networking, either.

    ‘Very pleased to hear that,’ I replied.

    Do you remember, it was a few short years ago, when you came to me looking for answers? Wondering when the next new client was coming your way?

    I introduced you to the Network.

    Yeah Charlie, I do remember, thanks for that. Nowadays I seem to be attracting business without the regular networking. Lucky eh?

    Gavin, you know the network you frequented for that 2/3 years may have something to do with the ‘busyness’ you now enjoy?

    With that ‘constant core’ of regular friends in the room listening to your declaration of skill … the call for support and description of the type of business you were looking? The people listened and during that time your name was the only one they referred.

    Your company was the one that the friends of old were recommending to other contacts, their own friends and family whenever the need arose. It was because they heard you as you supported them.

    It’s great that you are now benefitting from the work you put in during those early years Gavin. Networking is about the leverage that lasts, reputation building, and you have found that.

    Yes, I never forget those who helped me out – and you know? I seem to refer those same people without even thinking. 

    The most important part of the work is the beginning, eh Gavin? 

    Business is personal, first impressions count.

  • Going my way?

    I don’t know Charlie, I seem to be standing still. Whatever I try to do fails to change my luck, any ideas where I’m going wrong?

    We’re all vulnerable to negative influences Chris, especially when the market is flat. If you’re asking for my opinion though, I need to know where you wish to go?

    First thing is to understand that by doing nothing, we are in fact standing still. By doing nothing we’re not creating any opportunity to improving our prospects.

    Yes, I hear you Charlie, and like I said, I’m meeting with the network often. I’m following up my leads with enhanced updates to products and services as well. Nothing seems to be working at the minute.

    Chris, how long since your last enquiry? Remember, not everyone is in the market for your kind of business all of the time… think seasonal. The market is forever changing and so the opportunity is, over time, available to all.

    If we are consistent with the messages, patient, our time will come.

    So, when was that last business enquiry? Or your last testimonial? Mark it in the diary, follow-up with the next one and the next. Be kind to yourself and give yourself time. Say, 12 months. Visualise the pattern of activity in the market you are addressing now so that in the future you might visualise what’s coming …

    Twelve months Charlie? I can’t wait that long for my luck to change.

    Ok, try quarterly market analysis, or monthly, weekly. The key to success … is to move by planning, doing. Keep up the message of consistency with your network. Change ‘your luck’ Chris, by planning ahead.

    Show your prospects the benefits of working alongside you.

    Chris, we mustn’t stand still, our prospects don’t. Be bold, be heard (not brash,) think aloud amongst friends, visualise (in technicolour) what success means to you, because …

    … yeah I know Charlie … ‘people buy from people.’

    Correct. Success Chris, is not about your next enquiry or job, it’s about how you inspire others to change … let’s tell the people where you are going and inspire those future customers to go with you! 

  • Who’s driving?

    So Charlie, can you remember why you decided to work for yourself?

    Mark, I remind myself of that same question whenever the going gets tough. 

    Why work for myself?  The personal rewards of course and (this may sound tedious) because I wanted control of my destiny. 

    What about you, Mark, do you enjoy your work? 

    Well yes and no … tech is ever-changing, so the pace is fast, ‘though I’m well rewarded for what I do. Heard about ChatGPT?”

    The GPwhaa..??  You seem to be enjoying the world of ‘tech,’ Mark?

    Ok, Charlie, I’m in it for the money. In fact, I need it, so I enjoy the tangible rewards for what I do. Yeah, I enjoy the job for the money.

    Mark, I was in a similar position to you earlier in my career. Then the money evaporated with the trade. This gave me an ‘opportunity’ to pursue something I enjoyed. Yet, I didn’t see change as a benefit right away. It took a while to find out exactly what kind of ‘opportunity’ came with the new direction. I made mistakes along the way. There was a period when I ‘experimented’ with promises & ‘lucrative’ roles. It wasn’t happening for me, all the while … I was looking for something else. 

    We all ‘work for ourselves,’ right Charlie?

    Correct Mark. I know now, during that transitional time for me the catalyst was the turmoil. I became driven to succeed through focus and fear of failure … the need to excel. I had the choice to step back or embrace the time. Even though ill judgment and wrong choices came along to ‘derail me,’ I survived, carried on and I have succeeded.

    I didn’t realise it at the time Mark … these small (though not insignificant) episodes in life were the magic to forging who I was to become. I learned to understand that I didn’t need to chase the big money to be happy. When I became content with who I was, I developed a business that could work without me. 

    So you’re planning on finishing up?

    Steady. Not yet Mark. I came to work for myself because I was free to pursue my passion. That passion continues as the development of life skills. I’m doing this by engaging the people that matter, my colleagues.

    The value of strong relationships as the foundation for happiness. This same strategy remains and will hold the business in good stead once I do ‘leave the room.’ 

    People buy people Mark, now who or what is ChatGPT?

  • The Take Away

    This was the question, recently:

    What was my biggest takeaway from ‘living away from the old country’ these past twenty years?”

    ‘It’s the holidays! Come on …’ These weird questions come to disarm us at the time we’re most vulnerable don’t you think?

    I couldn’t respond without giving this particular question a little thought, ‘so much water …’ I uttered. There were too many considerations in delivering the correct answer, of course.

    If there was one thing it must be the gratitude for my partnerships that have prevailed, my family in particular. These partnerships wouldn’t have been possible without me living where I am now. Something else though …

    Being self-employed for much of the past two and a half decades I’ve learned the lessons offered by showing courage. By taking ‘the bad with the good,’ and understanding that there will be tough times … (even though I didn’t realise how many) … courage can take us some way.

    Being brave comes at a price. We should understand who we are, why we have the yearning of where we wish to be, and have the courage to take risks along the path that leads to fulfillment. 

    Again, something else. Being brave can be taxing and so, today, more than ever, we definitely need to recognise strong relationships and … humour.

    Living ‘away from home’ has allowed me to lean a little more on my internal instincts and reserves. I’ve learned to offer transparency. Good relationships share vision, business thrives on trust and so vision, and transparency are prerequisites.

    So, what was ANOTHER takeaway, apart from the lasting relationships of the family? For me, it’s been the opportunity to observe how others live and thrive. Then being able to see how I might be brave enough to adapt and bring my own, independent expertise to the business of today.

    What do you see as the greatest ‘takeaway’ your business offers the customer in 2023?

    People buy from people because business is personal.

  • Meet, Harsha Moore

    Here’s (another) day for the Diary, commencing 13th Nov ’23 …

    Any Monday … 11- 12 pm (BST)
    Clear the way through … Kundalini Yoga Workshop
    hosted by my friend Harsha Moore …

    “Have a mat (or throw) and cushion to sit on the floor – ideal if possible, otherwise a chair to sit on

    A blanket or jumper to cover yourself during deep relaxation

    Please do not eat a heavy meal prior two hours before the session

    and please bring yourselves with a willingness to share”

    ZOOM I.D. No … 476 566 6166


    We are supporting Thomas Pocklington Trust (the charity for those with partial or permanent sight loss.)


    #SightLoss #kundaliniyoga #newyou

  • The apprentice

    ‘Tough’ is not a trait some of us are born with. Working for yourself, one of the advantages of joining the solopreneur society is we soon harden up when honing our instincts. 

    The business landscape? It’s tough out there. You know it, we’ve about survived the worst of a pandemic by drawing on our own resilience and that of the national reserves.

    We’re bound to feel a little battle-weary, some of us have become impervious to the ongoing challenges of the daily grind. Most of are still ‘working it out.’ 

    If we’re working alone we’re contending daily as we hear the ‘news broadcasts.’ We’re badgered into considering the negative messages of worldly woes and as we learn to disconnect from the madness of the opinionated, trend-hungry society … we focus on a living.

    At some stage during the days of ‘working for ourselves …’ (isn’t everyone working for themselves?) We find ourselves passing through yet another apprenticeship as we navigate …  solopreneurship.

    We are the decision-makers. Accountability? The buck stops with us. So, when we’re fortunate enough to be able to confer with friends the instincts kick in as we hear something more valuable than the raft of fake news. We smile as we reconnect with friends, it’s comfortable. We’re grounded once more. 

    I’ve spent the past (many) years developing my depth of reliable contacts. The support I glean has helped me on many occasions. For me, it’s been ten years of apprenticeship!

    Due to experience, it’s easy for me to be able to turn to someone for advice or to qualify my path or judgment. It’s because I’m a nosey type I have the confidence to ask questions and so seek answers.

    What’s my apprenticeship taught me? I now understand that success is not about the BIG wins but a series of small gains as we develop a reputation for trust and reliability.

    For those not so outgoing, or even introverted?

    It’s tough for some to ask for help although there comes a time when we must. We need to understand the world of solopreneurship. The keyword is solo and it need not be so.

    By developing trusted contacts (it’s that word again, trust.)

    These special people bring supportive opinions, often with a skill set that isn’t within your own remit.

    New connections will bring their own world of contacts over time, their own trusted diary. It is especially satisfying when we’re able to draw on their skills to help another or even a family member.

    Those of us who do have that depth of reliable contacts? We soon understand how fortunate we are to have followed the apprenticeship of time in business to now work for ourselves.

    The learned ability to turn to others for conversation and opinion can be invaluable, in so many ways.

    Business does not have to be tough, let’s learn to reach out, and talk to others about your challenges. Surround ourselves with like-minded people.

    Because people buy from people.

    #community #remoteworking #conversations #networking

  • Goodbye stranger

    Accountability is less important to strangers.” I like this, it highlights one of the many reasons we’re meeting on a regular basis at Weeklybiz.

    Accountability, acting as you say you will. Being responsible. Strong personal relationships form a great platform for business, and it’s often rewarding to spend time with those you know well. There’s less pain, we’re at ease and the conversation flows.

    I’m more likely to introduce new business to someone whose business values align with my own. How about you?

    I recall days working in a sales environment that was very much target oriented. If I’d been having a rough week and business was slow? I was always grateful to those who I could count on to help me out. A recommendation here and there, or even an introduction to one of their own close contacts. Someone who is now a new contact and who might help. Not now, perhaps … let’s think of the future.

    Some great business happens through 3rd/4th or 5th, even 6th-degree connections.  How often DO YOU ask for help from others? What’s your answer when asked … ‘who would you recommend?’

    Is it, ‘No, we don’t do that.’

    Or “We can’t help, although I know someone who can.”

    Are you missing an opportunity for someone else? Some who share the network still don’t have the habit of reaching out. Making themselves accountable. I know, I keep saying it ‘business is personal,’ and family does come first…. although … Some even think it’s a sign of weakness to ask for help.

    To become an effective networker and trusted contact, it is important to develop the ability to look past our own needs.

    To realise the true benefits of networking we need to be thinking of recommending our contacts. Sharing, asking for help on behalf of another outside of the net. Why? Because it’s called networking. 

    For me, after years of developing my diary, the connections with whom I’m still in contact, would without fail, help each other out when asked. Even in today’s fractured business environment, there is a solution.

    Yet there are many who believe that simply ‘being in business’ signifies success. Congratulations! It is indeed a brave first step, but for anyone starting their own enterprise …

    The engine may be running in these early days, and that’s great. Although, if you haven’t a sales strategy and you overlook the importance of personal leverage … your business of today may be struggling tomorrow.

    My advice after such a rant? Join a network, yes, because business is personal. Then value your contacts, to become accountable. Your fellow networkers (and your business) will thank you for it. 

    ‘people buy from people they know, and trust’ 

  • calling on the mantra

    If there’s one question I ask as I approach my work, it’s “how can I make this easier?” Not that I’m afraid of hard work. It’s just … nothing frustrates me more than working hard, unnecessarily.

    How do I ease the frustration of avoiding hard work? It’s tied directly to (one) of my core principles. ‘If you don’t do, you don’t get.’

    If I find myself struggling to sustain motivation for a new habit, combating the ‘lazy’ option, and not bothering … I immediately look at what the cause for apathy may be. What is making the decision unnecessarily difficult? I know how to remedy the dilemma, I just need to stop ‘lazy’ winning. It often boils down to a few key areas.

    Decisions (or, is it important?)

    If I have to make too many decisions to start an action, I am less likely to do it. So, I need to address the steps holding back my actions. Here’s a good example …

    I own a set of golf clubs that I don’t use often. One reason for this is that I have yet to decide to pick them up.

    Always I have questions for myself …

    Do I have time?

    What’s the weather like?

    Who do I call for a game?

    Am I up to it? Fit enough?? And on it goes.

    Here’s what I know to be true.

    If I can arrive at the course, I will play. I will do the hard work of ‘playing the game.’ (Sounds contradictory, I know.)

    It’s all the stuff beforehand that trips me up. That’s when I choose lazy instead of recalling ‘If you don’t do, you don’t get,’ … making it simple to pick up the clubs.

    Willpower (It’s my mind thing)

    Do I enjoy golf? Yes. Does it keep me fit? Yes. Is it hard work?? Yes.

    Why then should I exert willpower before the event? My willpower should come to the ‘fore’ (excuse the pun) during the actual game. You see, I want to keep enough of the willpower in the tank for the full eighteen holes. Not to burn-out after nine.

    So my routine? I like to prepare the night before …

    This is how willpower overcomes the lazy … being ready, (ahead of the game,) preparing ahead of time helps me ‘be lazy’ and still do what I want to do.

    Why not let me know what’s getting in the way of your efforts? What’s making your work unnecessarily hard? How do you overcome ‘the lazy?’

    Apart from blaming the weather? 🙂