People, not devices

Like me, I thought some of you might find the following tale of interest. It came from a friend of mine, Mike Salter:

The story went like this …

I spent an hour in the bank with my elderly dad, as he had to transfer some money. I couldn’t resist myself and asked …

”Dad, why don’t we activate your internet banking?’

”Why would I do that?” He asked… ‘

Well, then you wont have to spend an hour here for things like transfer. You can even do your shopping online. Everything will be so easy!’

I was excited about initiating him into the world of Net banking.

He asked ”If I do that, I wont have to step out of the house?

”Yes, yes”! I said. I told him how even grocery can be delivered at door now and how Amazon delivers everything!

His answer left me tongue-tied.

He said ”Since I entered this bank today, I have met four of my friends, I have chatted a while with the staff who know me very well by now. You know I am alone … this is the company that I need. I like to get ready and come to the bank. I have enough time, it is the personal touch that I crave.

Two years back I got sick. The store owner from whom I buy fruits, came to see me and sat by my bedside and cried. When your Mom fell down a few days back while on her morning walk, our local grocer saw her and immediately got his car to rush her home as he knows where I live.

Would I have that ‘human’ touch if everything became online? Why would I want everything delivered to me, forcing me to interact with just my computer?

I like to know the person that I’m dealing with and not only the ‘seller’. It creates bonds of relationships. Does Amazon deliver all this as well? Technology is useful, but it isn’t life..

Spend time with people .. Not with devices.”

~

Thank you, Mike. Please let dad know that we’re not quite ready to resume in-person networking just yet, although we’re still engaging the person, making the connections that matter, regularly via ZOOM.

~

If you’d like to join the business conversation, you can do so by going to Eventbrite for further details: https://www.eventbrite.com/e/northumberland-weeklybiz-tickets-165537028709

Comes a time …

A question during conversation …
Know anyone Charlie?

I offered Jenny the details of a local business funding program she was looking for. Why not contact them Jenny, this could help you, a grant that offers 20% of the investment planned. 

I’m not sure Charlie, I mean, I’ve enough business ticking over just now … 

But ‘just now’ is not enough, right? 

Correct.  Trouble is, I’m frightened that by investing in more staff and services means that I’m going to expand my market. 

So, is that so bad Jenny? 

That’s the trouble, Charlie. I’m not entirely sure that expansion, growth, is something I’m ready for. 

I’d known Jenny for a little while. During the past twelve months, she’d seen a strong surge in demand in her craft and tutelage, all driven by the current tendency for home working.

Jenny’s concern was that the supplementary services she had planned might be premature. Especially now, given the likelihood that ‘normal’ business practice, being back at the office, may resume sometime soon.

Jenny, you are the business. It’s a big step considering expansion, although if you want my advice? 

Go on, Charlie, what’s your plan? 

Think about why you started in the first place. Where do you see your current situation in your original plans?  You’ve found that life presents you now with an opportunity to take the next step in the process.

So, my advice? Find out what your customers want and give it to them. Repay their existing faith in you, and show them your intention of offering more. Trust your choices and your ability to fulfill your own and your client’s ambition.

Jenny then took some time to consider my view. She consulted and listened to her customers, seeing whether they would support her plans. She also talked to both her employees, who were more than excited by the news. Positive news all-round.

New sales? Seeking is the driver of new business. It’s through conversation, communication, by reaching out, that we’re putting more lines in the water.

At the same time:
“More business is lost through indecision than is lost through making the wrong decision.”

Keep seeking

The above photograph is one of Captain James Cook’s monument.


It stands in memory of a man who, along with many others travelling with him, circled the globe pushing boundaries.

Even with the modern tools of today, sailing the world once is no mean feat. But casting off three times, in the 18th century!?

Why?

Because seeking is a driver …

Cook was looking for what was new. What he discovered was already there. He and his crew came across wondrous new lands, rich cultures that had existed for hundreds, if not thousands of years.

Yet the way us, as species and individuals look at boundaries … both inward and external, means we’re driven by the need to push further and explore.

This is no difference in the realm of our faith. What we believe often leaves us with more questions than answers. This is what pushes us forwards to explore further. The validation of what we seek.

Questions are tools. They offer clarity.

My experience tells me, just as I reach what I think I’ve have been looking for, a new horizon opens up. Choices materialise, possibilities then become many.

Whether in the business of discovery like Cook or reaching out to new friends, life is a journey of faith we are all embarked upon. By using the tool of conversation, seeking dialogue, we’re seeing past barriers, where there are no boundaries.

There’s no turning back when our faith tells us there are always open doors. Keep the faith, keep seeking.

Shrink your circle …

the point is …

When you learn to network, you not only improve your career you also improve your personal life.

The best network marketers don’t just have amazing businesses and careers. They have incredible friendships and are always at the forefront of the line for new opportunities.

Networking is not about collecting cards and sending fancy emails anymore; there is more value in friends who share your interests than in bosses who do not have time to listen to your ideas.

For this reason, the key to successful networking is to achieve these points:

  • Figure out WHO matters most. Your employed programmer FRIEND may know who runs the business if you want a job.
  • Find easy ways to ENGAGE with people. For instance, you can share more ideas on Twitter than in an email.
  • Help yourself by helping others. People notice when you are doing good.
  • THINK PEOPLE, not position. True networking occurs when there’s an understanding between a group of people.
  • Support big sharks so good they can’t ignore you. When you are incredibly helpful to someone, they will be happy to help you back.
  • PEOPLE BUY FROM PEOPLE, because business is personal.

Here’s the link to the full message from Desiree Peralta

Creating memories

Or, the importance of great relations …

It seems like a lifetime ago … I and several friends were spending together at a little-known festival in Spain. We were there for several days of detachment, endless sunshine, and a little mischief amongst great company.

So it was with some delight I collected the call from Paul, one of those old-time friends. We spent the better part of the next hour reminiscing. We ‘chewed the cud’ and you know, the memories came alive. 

The catalyst? Common experiences and the desire to reach out. So by way of conversation, the good times were vivid once more.

Most of you following my story understand why I spend a generous amount of my time engaging close contacts. By ‘being there,’ living in the moment we all learn more, together we exchange views and begin to understand.

It’s through familiarity we develop trust, and when we do that, dialogue is so much more rewarding.

In Paul’s case, he called me to discuss a book he was writing, a memoir. He was collecting foundations for different stories, each was a chapter of his life. Each one brought together over the decades. It was to be a great story. After all, he had a least one chapter now (surely) locked down after connecting via a simple telephone call.

A best-seller for sure!

So, what if you have no intentions of writing down your story, (even though IMHO you should.) Why do we reach out?  

Networking is misunderstood by many. Certainly, those looking for instant gratification to their needs and wants often go away bewildered.

Each of us has a different view and so a different story.

The simple fact is, networking is about creating visuals, memories, developing stories over time, years, even decades.

Take time to engage in conversation, in dialogue and the benefits will soon be obvious. Your story means something, to someone.

People buy from people.

Helping out.

It’s right, don’t you think?  We shouldn’t have a reason to want to help anyone.
After all, by offering help to those who need it we’re somehow empowered … and I don’t mean empowered by indebtedness …

I don’t get that … “if you help me, I’ll help you” stuff. 

By empowerment, I’m meaning clarity. During these uncertain times, it’s easy to lose focus. I know many who have been so busy … staying busy, it’s come at a cost …

One eye on the timesheet, the other on the next ‘win,’ it’s easy to lose sight of that most important issue. Happiness.

For me, by spending time away from my own needs to offer support to someone else, I’m creating my own ‘space.’ I find clarity when problem-solving with friends.

Concentrating on solutions for others has a way of bringing about fresh thinking. It can even be cathartic. For some people though, it can be difficult.

Chris was a fine example. Among other things, he supplies cut, dried & bagged firewood, delivered to the door. Like many of us during social distancing right now he’s finding it difficult to make ends meet. The situation recently had become debilitating and he couldn’t see the way forward. Chris had become enveloped in the business.

It was ‘by the school gate’ that Jane told his story. It turns out, Chris wouldn’t accept his best friend Jane’s help. He didn’t want to appear to be ‘reliant on his partner.’

Keyword above?

Partner.

Chris and Jane did eventually prioritise and discuss the way forward – together. They sat down and spent time planning, they helped each other out. Chris talked, Jane listened, they both agreed on a solution and now they’re moving forward.

Helping others by having a conversation? 
That’s my kind of therapy. People buy from people.

Collaborative conversation

Become better, not bigger.

Look after the pennies and the pounds will look after themselves

… a problem shared is a problem solved …

time is the greatest gift, once given it is never recouped

… If you do nothing, nothing is what remains …

The first step to change is acceptance

… the greatest rewards come from the greatest commitment …

… the bitterness of poor quality far outweighs the sweetness of low prices …

… business is a by-product of networking …

… treat people as you would have them treat you …

So, what drives you?

At The Weekly Business, we’re looking to hear what drives your business. What do you believe? What’s your idiom of choice?

The Weekly Business, established 10 years meet to discuss the world for a little over the hour each Wednesday 12.30 (GMT) and Thursday morning 8 am. All via ZOOM, it costs nothing to engage.

If you’ve got the time, you have our attention.

More info? Contact Charlie Kenny.

theweeklybusiness@gmail.com

Be like Greta.


Last night I was watching TV., a BBC programme, all about an 18yr old environmental activist named Greta Thunberg, the show was entitled “A Year to Change the World.”

What strikes me about this young lady is her utmost dedication. During ‘the show’ we see her visit Poland, a monumental coal mine where we hear points of view from burly miners with a lifetime in mining. 

We’re taken to Davos, Switzerland and the ‘World Economic Forum,’ where Greta addresses leaders from around the world. Reminding them that, ‘you can’t negotiate with physics.’  

She visits the UK to a plant working on carbon dioxide capture and a whole lot of other ‘stuff.’  The plan is a year of environmental awareness, reaching out to China and the rest of Asia. That was before COVID.

Greta and her father have both contracted the virus.  It’s all change.

You cannot alter the direction of where you’re heading unless you alter the course.

“A Year to Change the World” is a journey for Greta that may be on hold now, although it’s not stopped her. Greta’s voice carries huge influence as she advises youth ‘to take the virus seriously.’

“In a crisis, we change our behaviour and adapt to the new circumstances for the greater good of society,”

Greta Thunberg is not giving up. Aspergers, OCD, COVID, depression and an ultimate sense of loss is evident as she utters to Sir David Attenborough … 
‘No-one is listening’ 

‘A great many people are watching and listening.’ he replies.

Sir David continues to reassure her that whilst there is no easy fix to the errors of the past generations, her bravery, determination, innovation … her legacy continues to inspire and bring about gradual change.

But, I’m not here to promote TV, even though I find this one program immensely watchable.

What does it for me?  

It’s Greta’s utmost determination, inspired drive to bring about change.  It’s her absolute trust in those around her (guiding her) and for me what does it for me is her admission to being at a loss asking for support.

You know, reaching out for advice from those you know and trust is no sign of weakness.  It’s exactly the opposite.

Let’s be more like Greta Thunberg.  Grow the social conscience, reach out to help others to change our world.

Happiness

‘I remember that song …’ I thought to myself.

We all know how it works don’t we? You realise that the tune on the radio has taken us back to somewhere. Usually a special “somewhere.”

Or it may be a shout-out from the DJ – ‘any requests’?  We recall our favourites. These days I even find it difficult to choose between the favourite songs on my own playlist. It can be nigh impossible to select.

But when we get it right?

We recall the words, some of us are brave enough to attempt a sing-along! We go with the flow, we remember the message, and what we learned as well.

So it was when I picked up a call from someone from the other side of the world recently … I hadn’t heard from Michael for 25 years.

Michael was selling his business. He sounded excited about a future with more free time and being able to board a plane to catch up with friends.

He was now planning a visit to the UK, booking the next available flight ‘whenever that may be.’  We had an ‘easy’ conversation, lots of common interests. Mutual friends. We talked of the home town and covered the dim and distant past as if it were yesterday.

Michael and I always had a good relationship. I was looking forward to hearing about his plans for the future.

Charlie, he said, you know the best times for me are when I’m spending time with close friends. Even after 25 years, you and I can relate, with the same views the similar understanding that we always had. Our group of friends spent time growing and learning together.

Agreed Michael. I look forward to catching up when we see you.

I’ll keep you informed Charlie. You know this, the best relationships are those developed over time. Time together brings us familiarity. We share stories, we learn what makes others happy and in turn , that makes us happy.

Sharing those familiar tunes, Michael.

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