the gift of time

Chrissie called the landline this morning to let me know that she wasn’t going to make the ZOOM call this week. That’s just like Chrissie, I thought.  Calling to speak instead of a simple text or email, I admired that about her. It was unlike her to miss the weekly ‘human interaction’ and so IContinue reading “the gift of time”

I remember you!

Networking works, yet for some, it simply does not. Reputations, integrity through your business community greatly influences your opportunity for success, so there is a little work to do once we decide we’re going to give this networking thing a go … most of us wish to be seen in the best light. I wonder ifContinue reading “I remember you!”

Fail sometimes. It’s ok.

  So how about a salesperson Sally? Who looks after sales within your organisation?? Employ someone? Where am I going to get a salesperson that understands my business, Charlie? Fair comment I thought to myself, we’ve all asked the same question. I knew that Sally was a sole trader and the question from me wasContinue reading “Fail sometimes. It’s ok.”

Why choose one over another?

Remember? Why do clients choose one business over another? Here’s a valuable reminder … Consider the following research by The Forum Research Corp: After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results: *15% of customers switched to another business because of poor quality *15% left because price wasContinue reading “Why choose one over another?”

Better together

  Bob arrived, pulled up a chair and reclined with a cup of what appeared to be hot chocolate … ‘So, what do you say, Bob? I asked.’ ~ “Getting good players is easy. Getting those good players to play together is the hard part.”  It’s so true don’t you think? A quote by CaseyContinue reading “Better together”