“Hey, c’mon we’ll be late for kick-off!” It’s Saturday morning and I’d called by to collect one or two lads for the local rugby meet, the regular transport being unable to support us this time around … As the boys clamoured into the back of the wagon, there was the usual hubbub, high spiritsContinue reading “Our fair weather friend(s)”
Tag Archives: attitude
Why choose one over another?
Remember? Why do clients choose one business over another? Here’s a valuable reminder … Consider the following research by The Forum Research Corp: After analysing 14 major service companies in terms of customer satisfaction, they were able to offer the following results: *15% of customers switched to another business because of poor quality *15% left because price wasContinue reading “Why choose one over another?”
